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| Fixing keyboard or mouse not working issues |
1. Check the connections:
- Ensure that the keyboard and mouse are securely connected to the appropriate ports on your computer.
- If they are wireless, check that the batteries are charged and the wireless receiver is plugged in correctly.
2. Restart your computer:
- Sometimes, a simple restart can resolve hardware issues.
3. Try a different USB port:
- Plug the keyboard and mouse into different USB ports to see if the issue is related to a specific port.
4. Test on another computer:
- If possible, connect your keyboard and mouse to another computer to determine if the issue is with the peripherals or your computer.
5. Check for driver updates:
- Visit the manufacturer's website for your keyboard and mouse to see if there are updated drivers available. Install them if necessary.
6. Check for software conflicts:
- Sometimes, conflicting software or drivers can cause input device issues. Try booting your computer in Safe Mode to see if the problem persists.
7. Clean your peripherals:
- Dust and debris can accumulate over time and affect the performance of your keyboard and mouse. Clean them carefully.
8. Test with a different keyboard or mouse:
- If you have access to another keyboard and mouse, try using them to determine if the issue is with the peripherals themselves.
9. Check for system updates:
- Ensure your operating system is up to date, as updates may include fixes for hardware compatibility issues.
10. Check for malware:
- Run a malware scan on your computer, as malware can sometimes interfere with input devices.
11. Hardware diagnostics:
- Some computers have built-in diagnostics tools that can help identify hardware problems. Check your computer's manual for instructions.
If you've tried these steps and the issue persists, it may be a hardware problem with your keyboard or mouse, and you may need to consider replacing them or seeking professional assistance.